Last Updated: January 15, 2024
1. Introduction
Welcome to Rechargej Cards, a platform dedicated to providing secure Jawaker Token Card services.
We are committed to protecting your privacy and ensuring the security of your personal information.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you
use our platform to generate, manage, and redeem Jawaker Token Cards.
By using our services, you agree to the collection and use of information in accordance with this policy.
If you do not agree with our policies and practices, please do not use our services.
Our Commitment: We are dedicated to maintaining the highest standards of privacy
protection and will never sell, rent, or trade your personal information to third parties for
their marketing purposes.
4. Data Sharing and Disclosure
We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:
4.1 Service Providers
- Jawaker Integration: Player ID verification through Jawaker's official APIs
- Payment Processors: Secure transaction processing (where applicable)
- Security Services: reCAPTCHA and other fraud prevention tools
- Infrastructure Providers: Hosting and technical service providers
4.2 Legal Requirements
- When required by law, regulation, or legal process
- To protect our rights, property, or safety
- To protect the rights, property, or safety of our users
- To investigate and prevent fraud or security issues
4.3 Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred
to the new entity, subject to the same privacy protections outlined in this policy.
5. Data Security
We implement comprehensive security measures to protect your personal information:
5.1 Technical Safeguards
- Encryption: All sensitive data is encrypted in transit and at rest
- Secure Sessions: Authenticated sessions with automatic timeout
- Database Security: Protected databases with access controls
- Network Security: Firewalls and intrusion detection systems
5.2 Administrative Safeguards
- Access Controls: Limited access on a need-to-know basis
- Regular Audits: Periodic security assessments and audits
- Staff Training: Security awareness training for all personnel
- Incident Response: Procedures for handling security incidents
5.3 Physical Safeguards
- Secure data centers with restricted access
- Environmental controls and monitoring
- Backup and disaster recovery procedures
Important: While we implement robust security measures, no system is 100% secure.
Please help protect your account by using strong passwords and not sharing your login credentials.
6. Your Rights and Choices
6.1 Account Management
- Access: View your personal information through your account dashboard
- Update: Modify your profile information and preferences
- Password: Change your password at any time through account settings
- Transaction History: Access your complete transaction and activity history
6.2 Data Rights
- Data Portability: Request a copy of your personal data
- Correction: Request correction of inaccurate information
- Deletion: Request deletion of your account and associated data
- Restriction: Request limitation of data processing activities
6.3 Communication Preferences
- Opt out of promotional communications
- Manage notification preferences
- Control support communication methods
To exercise any of these rights, please contact us at
[email protected].
We will respond to your request within 30 days.
7. Cookies and Tracking
7.1 Types of Cookies We Use
- Essential Cookies: Required for basic platform functionality and security
- Session Cookies: Maintain your login state and preferences
- Security Cookies: Prevent fraud and protect against attacks
- Functional Cookies: Remember your settings and preferences
7.2 Third-Party Services
- Google reCAPTCHA: Bot detection and security verification
- Analytics: Platform usage analysis and improvement
7.3 Managing Cookies
You can control cookie preferences through your browser settings. However, disabling certain
cookies may affect platform functionality and your user experience.
8. Data Retention
We retain your information for different periods based on the type of data and legal requirements:
- Account Information: Retained while your account is active and for 3 years after closure
- Transaction Records: Maintained for 7 years for financial and legal compliance
- Security Logs: Kept for 2 years for security analysis and incident investigation
- Support Communications: Retained for 3 years to improve service quality
- Usage Analytics: Aggregated data retained indefinitely for service improvement
Data is securely deleted or anonymized when retention periods expire, unless longer retention
is required by law or for legitimate business purposes.
9. Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices, technology,
legal requirements, or other factors. When we make significant changes, we will:
- Notify users via email or platform notifications
- Update the "Last Updated" date at the top of this policy
- Provide a summary of key changes
- Give users time to review changes before they take effect
Your continued use of our services after changes become effective constitutes acceptance
of the updated policy.